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How do I
buy a pass? |
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Can I take
any bus I want? |
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How much does
it cost? |
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Can I pay
cash on the bus? |
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Is my seat
guaranteed? |
|
Where can I
buy a pass? |
|
What forms of
payment are accepted? |
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If I don't
want to use it anymore, is my
pass refundable? |
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Where does
the bus stop? |
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Where does it
pick up in Lompoc and Santa
Maria? |
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Will the bus
make a special stop for me? |
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Do the buses
have bike racks? |
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Can I bring
food or drinks on the bus? |
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Are there
bathrooms onboard? |
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Who do I call
if the bus is late? |
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What if I
take the bus in the morning and I
have to go home during the day? |
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Do I have to
pay full price if I buy my pass
in the middle of the month? |
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Are there any
discounts from the pass price? |
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Can my
employer pay for my pass? |
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How do I get
from Santa Maria to UCSB? |
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What if I accidently leave
something on the bus? |
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The buses
have web access? How do I
use it? |
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How
do I buy a pass?
Passes can be purchased at any
of our
sales
outlets during
business hours or through the
mail. You can also pay a
cash fare of $7.00 onboard the
bus. |
Can I take any bus I want?
Yes. Every pass is valid
on any Clean Air Express bus. |
How much does
it cost?
The monthly pass, which is
valid for a calendar month, is $150.
A book of 10
one-way tickets is $50.
There is also a cash fare of
$7.00 payable on the bus. |
Can I pay
cash on the bus?
Yes. Change for cash
fares is not provided. |
Is my seat
guaranteed?
No. The Clean Air Express
is general transit service and
seats are available on a first
come, first served basis. |
Where can I
buy a pass?
Passes are available at our
sales outlets in Lompoc,
Santa Maria, and Santa Barbara,
and through the mail using our
order form. |
What forms of
payment are accepted?
Cash, checks, or money
orders. Credit and debit
cards are not accepted. |
If I don't
want to use it anymore, is my
pass refundable?
Monthly passes are
refundable on a pro-rated basis
during the month in which they
are valid. The prorated
refunds are calculated from the
day you contact customer
service. If you would
like to return your monthly pass
for a refund, please contact
customer service immediately.
10-Ride passes are not
refundable. |
Where does
the bus stop?
The Clean Air Express has stops
throughout Goleta and Santa
Barbara. All stops are listed on the
individual schedule pages, along with maps of
where the stop is located.
Among the major stops are UCSB,
Raytheon, Mentor, the City of
Goleta, the two main County
facilities, both Cottage
Hospital locations, employers
along the Hollister Corridor in
Goleta, and downtown Santa
Barbara. |
Where does the bus
pick up in Lompoc and Santa
Maria?
In Lompoc the pick up and
drop off location is the City
Park and Ride lot between I and
J streets along Cypress.
The Santa Maria pick up location
is at the Airport Radisson Hotel
on Skyway. Maps of both
park and ride locations are
available on the
Maps/Stops page.
There is free parking at both
park and ride locations. |
Will the bus
make a special stop for me?
No. The Clean Air
Express is a general transit
service and follows scheduled
routes and stops. There
are no deviations from the
schedule. |
Do the buses
have bike racks?
Bikes can be stored on bike
racks on the front of the bus or
in the bays underneath the
vehicle. |
Can I bring
food or drinks on the bus?
Yes. Common courtesy
rules apply--please leave your
seat in the condition you found
it to avoid any inconvenience
for the next passenger. |
Are there
bathrooms onboard?
No. |
Who do I call
if the bus is late?
Please call 692-1902 with
any customer service issues,
including a late bus. |
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What if I
take the bus in the morning I
have to go home during the day?
All Clean Air Express
passengers are eligible for the
Traffic Solutions Emergency Ride
Home program, which will
reimburse your for the cost of a
rental car in the case you need
to return home during the day.
Emergencies include a sick child
or other health issue or
emergency situation, but do
not include working late. |
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Do I have to
pay full price if I buy my pass
in the middle of the month?
No. Passes are pro-rated at the
rate of $8 per service day
remaining in the month.
For example, if there are 10
service days remaining in the
month, the pro-rated cost of a
monthly pass would be $80.00. |
Are there any
discounts from the pass price?
No. |
Can my
employer pay for my pass?
Yes. Payment can be
made by cash, check, or money
order. |
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How do I get
from Santa Maria to UCSB?
Commuters to UCSB from Santa
Maria transfer to a Clean Air
Express bus on Hollister Ave. in
Goleta to reach UCSB.
Passengers should take the
6:00AM departure from Santa
Maria and exit the bus at either
the Coronado or Pacific Oaks
stop in Goleta. Several
minutes later a Clean Air
Express bus from Lompoc will
stop to pick up Santa Maria
passengers heading to UCSB.
The reverse happens in the
afternoon, with Santa Maria
commuters should take the 4:40PM
bus from the UCSB bus loop and
transfer to the Santa Maria
bus at either the Pacific Oaks
(4:57PM) or Palo Alto (5:00PM)
stop. The transfer is
free. |
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What if I accidently leave
something on the bus?
If you leave
something on the bus either in
the morning or the afternoon,
simply call customer service at
692-1902 and let them know.
Normally an item left on a bus
will be kept on the bus so
you'll be able to pick it up the
next day. |
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The buses have web access?
How do I use it?
All Clean Air Express buses
have FREE wireless web access.
The buses are essentially a free
mobile internet hotspot.
To connect, simply join the
"Free Clean Air Express
Internet" network however you
normally connect to a wireless
network on your laptop or
web-enabled phone. |
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